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How olabet Handles Your Personal Data

At olabet, we collect only what we need to run your account, process deposits via UPI, Paytm or PhonePe, and keep your session secure.

Data collected only as neededUPI, Paytm, PhonePe transaction privacyYour right to access and deleteIndia-region data handlingClear contact path for requests

Explore the Lobby Read FAQ

What Data We Collect and Why

olabet Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account, we collect your name, email address, mobile number, and the payment details you provide for UPI, Paytm or PhonePe transactions. We also log device identifiers and session activity to detect unauthorised access and prevent fraud. Financial transaction records are retained as

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required by applicable law in your jurisdiction — availability and obligations depend on local law and apply where local law permits. We do not sell your personal data to third parties. Anonymised, aggregated data may be used internally to improve lobby performance and loading speeds. Any
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third-party service provider we engage — payment processors, identity verification services — is contractually bound to handle your data under terms no less protective than those in this policy.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

How to Submit a Data Request to olabet

You can contact our privacy team through any of the channels below to request access to your stored data, ask for corrections, or submit a deletion request.

Email Request Send your data access, correction or deletion request to our privacy address. Include your registered mobile number so we can verify your identity before processing any changes to your account data.

Live Chat Open the chat widget from any page while logged in. Our support team is available around the clock and can raise a formal privacy ticket on your behalf directly from the conversation.

Help Centre Visit our Help Centre and navigate to the Privacy section. You will find a structured request form there that routes your submission directly to the privacy team without going through general support queues.

DATA HANDLING PRACTICES

Six Ways We Protect and Manage Your Data

Our data practices are built around minimisation — we collect what is necessary, store it securely, and give you clear controls.

Encryption at Rest and in Transit

All personal and financial data — including your Paytm or PhonePe transaction references — is encrypted using industry-standard protocols both…

Cookie Controls

We use functional cookies to keep your session active and analytics cookies to measure lobby performance.

Account Security Layers

Two-step verification is available for your account login.

Data Retention Periods

We hold your active account data for as long as your account remains open.

Your Access and Correction Rights

You have the right to request a full copy of the personal data we hold on you, correct any inaccuracies…

Third-Party Processor Accountability

Payment processors handling your UPI or PhonePe data sign data-processing agreements with us.

Common Questions About Your Data and Rights

The questions below cover the situations our account holders ask about most when it comes to data privacy. If your question is not listed here, our live chat team can raise a formal privacy ticket on the spot.

We collect your name, mobile number, email address, and the payment method details you provide — such as your UPI ID or Paytm number. We also record device and session data to keep your account secure from unauthorised access.

Payment references such as your UPI ID or PhonePe transaction IDs are stored in encrypted form. We do not store full bank account numbers. Only the minimum reference needed to process and reconcile a transaction is retained.

Yes. Submit a data access request via email or through the Help Centre form. We will compile and send a copy of all personal data linked to your account within fifteen days of verifying your identity.

Send a deletion request through live chat or our Help Centre. After identity verification, we will delete non-mandatory data within ninety days. Some transaction records must be kept for the period required by local law before deletion.

We do not sell your data. We share it only with processors — such as payment gateways for UPI or Paytm — who are contractually bound to protect it. No marketing third parties receive your personal details.

Cookie preferences can be adjusted in your browser settings at any time. Functional cookies are required for your session to work; analytics cookies can be disabled without any effect on your ability to use the account or make deposits.

Contact our privacy team directly via the email address in the Help Centre. We aim to acknowledge the concern within two business days. You also retain the right to escalate to the relevant data-protection authority under local law.

How olabet Handles Your Personal Data

How to Submit a Data Request to olabet

Six Ways We Protect and Manage Your Data

Encryption at Rest and in Transit

Cookie Controls

Account Security Layers

Data Retention Periods

Your Access and Correction Rights

Third-Party Processor Accountability

Common Questions About Your Data and Rights

01 What personal data does olabet collect when I open an account?

02 How is my UPI or PhonePe payment data stored?

03 Can I request a copy of all the data olabet holds on me?

04 How do I ask for my personal data to be deleted?

05 Does olabet share my data with third parties?

06 How can I manage cookies on the olabet platform?

07 Who do I contact if I believe my data has been mishandled?

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